Operations Management (OPM)

Course description

Managing operations is a central task in future careers of business students in public and private sectors, in services and manufacturing, in Sweden and around the world. It is especially central in organisations where operations is seen as a core value creating function or source of competitive advantage. Qualified operations managers have a distinct and important role not only in maintaining daily operations, but also as drivers of strategic change and development efforts. The course thus departs from the need for advanced knowledge on the strategic management of operations.

The course will focus on both content and process of formulating operations strategies. Content refers to issues such as capacity, supply network, process technology and development and organisation. Process refers to how a strategy is implemented, for example by linking market requirements to operating capabilities.

Intended Learning Outcomes
The course gives the students comprehensive understanding and knowledge on the strategic management of operations in different types of sectors such as health care, government authorities, retailing, banking and manufacturing. Student will be able to analyse operations systems as well as participate in, improve and lead change efforts. Upon completion of the course, students should be able to:

Knowledge and understanding
1. Explain basic concepts in the field of operations management and explain why and how goods and service production can contribute to increased competitiveness.

Skills and abilities
2. Personally use methods, models and theoretical perspectives in real life situations to analyse and improve operational performance.

Judgement and approach
3. Critically evaluate organisational situations in relation to the external environment and make appropriate operational decisions.

Change semester  

Course title:
Operations Management
Semester: Spring term 2020
Study period: 2
Rate of studies: 100%
Level: Undergraduate level (first cycle)
Credits: 7.5
Language of instruction: English

Course code: fe3427



Course coordinator:
Alexandra Kontcell
Head of course:
Waqar Ulhassan
Waqar Ulhassan
Student services:
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